Handsaeme Machinery - Privacy policy website Handsaeme Machinery

Privacy policy

Our privacy policy

Your privacy is important for Handsaeme Machinery. Although most of the information on this site is available without having to provide personal information, it is possible that the user is asked for personal information when requesting information. This information will only be used to contact you again to send the information and quotes about the machines of Handsaeme Machinery, or (and with your consent) also for sending e-mailings to keep you informed of our activities. The user can, free of charge and on request, oppose the use of his data for such direct marketing. To this end, he will address Handsaeme Machinery, Abelestraat 102, 8870 Izegem or via sales@handsaeme.be. 

Our privacy policy applies to the processing of all personal data obtained through our website or other (digital) platforms. Personal information provided by you will be treated in accordance with applicable European legislation regarding the protection of personal data (GDPR).

 

Cookies

Through cookies, we collect information about our website visitors in an automated manner. These are eg. anonymous or aggregated data of a non-personal nature, such as browser type or IP address, the operating system you use or the domain name of the website from which you came to our website or through which you leave it. This makes it possible for us to permanently optimize our website for the users. During a visit to the site, cookies can be placed on the hard disk of your computer and this only to better tailor the site to the needs of the returning visitor. These mini files or cookies are not used to check the surfing behavior of the visitor on other websites. Your internet browser allows you to prevent the use of cookies, to receive a warning when a cookie is installed or to delete the cookies from your hard drive afterwards. Consult the help function of your internet browser.

 

Data collection and processing

Handsaeme Machinery obtains personal data in the following ways:

  • Automatically collected general information about the surfing behavior, such as: duration of visit, visited pages, referrals, IP address, geographical data, language preference. This is collected via cookies. For more information you can read our cookie policy.
  • Information that you explicitly share with us (via: contact form, contact names, web forms, login accounts, product registrations, registrations, surveys, orders). This often concerns so-called name and address details, possibly supplemented with user data or your interests.


Handsaeme Machinery processes personal data to:

  • To be able to answer your questions and to inform you about our machines and services. With telephone or electronic questions we process your personal data in order to answer your question as well as possible. We then process all personal data that are relevant to properly solve your question (such as company name, name, language, telephone, e-mail).
  • To meet your needs and provide the necessary information. When you request information material, place an order or register for our mailings, we process your personal data (such as company name, name, language, telephone, e-mail). We process this data on the basis of your explicit consent or for the (future) execution of an agreement between us.
  • Increase your user experience on our website. We process data such as your IP address, your visit history, referring websites, geographical data, data about your computer, language preference, duration of visit. We process this information on the basis of your explicit consent (cookies) or from our legitimate interest in offering the best possible, safe visitor experience with our website.


Handsaeme Machinery undertakes to process and secure your data with the utmost care. In case we share your data, we only do that with companies that are directly linked to us. Within our organization only those persons who are relevant to your request or interact with us will see your personal data. Third parties to which we can possibly communicate your details are advertising and communication agencies that act as data processors for us, IT service providers: web agency, hosting company, etc., payment processors, counselors (financial and legal), criminal authorities in a legal investigation (legal commitment).

Handsaeme Machinery assumes no responsibility for the way in which your personal data are processed by websites and applications of third parties, to which we may link from our website. Think of the websites of (temporary) partners or social media platforms. Our privacy policy does not apply to those websites and platforms: always check their policy to be sure what happens to your personal data.

Handsaeme Machinery keeps your personal data for as long as necessary to bring the processing reason (see above) to a successful conclusion. We keep the personal data of customers for as long as the customer relationship exists or is legally required.

Through secure servers, firewalls and other technical and organizational measures (such as limited access to the data), Handsaeme Machinery strives to protect your personal data as well as possible.

 

Rights

In accordance with the Belgian law on the processing of personal data of 08/12/1992 and the European GDPR regulation, you as a user have a legal right to inspect and correct your personal data. Subject to proof of identity (copy of identity card) you can obtain the written notification of your personal data free of charge by means of a written, dated and signed request to Handsaeme Machinery, Abelestraat 102, 8870 Izegem or via sales@handsaeme.be. If necessary, you can also request to delete or correct the data that would be incorrect, incomplete or non-pertinent.

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